ISO/IEC/IEEE 15289:2011 provides requirements for identifying and planning the specific information items (information products, documentation) to be developed and revised during systems and software life cycles and service processes. It specifies the purpose and content of all identified systems and software data records and life cycle information items, as well as records and information items for information technology service management. The information item contents are defined according to generic document types (description, plan, policy, procedure, report, request, and specification) and the specific purpose of the document. For simplicity of reference, each information item is described as if it were published as a separate document. However, information items may be unpublished but available in a repository for reference, divided into separate documents or volumes, or combined with other information items into one document. ISO/IEC/IEEE 15289:2011 is based on the life cycle processes specified in ISO/IEC 12207:2008 (IEEE Std 12207-2008) and ISO/IEC 15288:2008 (IEEE Std 15288-2008), and the service management processes specified in ISO/IEC 20000-1:2005 and ISO/IEC 20000-2:2005.
Keywords:
data management,description,document management,IEEE 15289,information items,information management,plan,policy,procedure,records,report,request,software documentation,specification
Product Code(s): STDPD97086,STD97086
ISO/IEC/IEEE 26512:2011 was developed to assist users of ISO/IEC 15288:2008 (IEEE Std 15288-2008) or ISO/IEC 12207:2008 (IEEE Std 12207-2008) to acquire or supply software user documentation as part of the software life cycle processes. It defines the documentation process from the acquirer's standpoint and the supplier's standpoint. ISO/IEC/IEEE 26512:2011 covers the requirements for information items used in the acquisition of user documentation products: the Acquisition Plan, Document Specification, Statement of Work, Request for Proposals, and the proposal. It provides an overview of the software user documentation and information management processes which may require acquisition and supply of software user documentation products and services. It addresses the preparation of requirements for software user documentation. These requirements are central to the user documentation specification and Statement of Work. It includes requirements for primary document outputs of the acquisition and supply process: the Request for Proposal and the Proposal for user documentation products and services. It also discusses the use of a Documentation Management Plan and a Document Plan as they arise in the acquisition and supply processes. ISO/IEC/IEEE 26512:2011 is independent of the software tools that may be used to produce documentation, and applies to both printed documentation and on-screen documentation. Much of its guidance is applicable to user documentation for systems including hardware as well as software.
Keywords:
acquisition,information management,proposal,software user documentation,statement of work,supply
Product Code(s): STD97083,STDPD97083
Published by ISO in November 2009.
ISO 31000:2009 provides principles and generic guidelines on risk management.
ISO 31000:2009 can be used by any public, private or community enterprise, association, group or individual. Therefore, ISO 31000:2009 is not specific to any industry or sector.
ISO 31000:2009 can be applied throughout the life of an organization, and to a wide range of activities, including strategies and decisions, operations, processes, functions, projects, products, services and assets.
ISO 31000:2009 can be applied to any type of risk, whatever its nature, whether having positive or negative consequences.
Although ISO 31000:2009 provides generic guidelines, it is not intended to promote uniformity of risk management across organizations. The design and implementation of risk management plans and frameworks will need to take into account the varying needs of a specific organization, its particular objectives, context, structure, operations, processes, functions, projects, products, services, or assets and specific practices employed.
It is intended that ISO 31000:2009 be utilized to harmonize risk management processes in existing and future standards. It provides a common approach in support of standards dealing with specific risks and/or sectors, and does not replace those standards.
Available in PDF and printed edition (US only).
This new standard was published in November 2009 by International Organization for Standardization.
This third edition of ISO 9004 has been updated to include information on managing for the sustained success of an organization. The standard has had substantial changes made to its structure and contents.
What is sustained success?
The sustained success of an organization is the result of its ability to achieve and maintain its objectives in the long-term. The achievement of sustained success for any organization is a complex and demanding challenge in an ever-changing environment.
How can sustained success be achieved?
How can ISO 9004 help?
ISO 9004 will provide your organization with guidance and support to achieve sustained success by a quality management approach. It can be used by any organization, regardless of size, type and activity.
ISO 9004 promotes self-assessment as an important tool for the review of the maturity level of your organization. It covers leadership, strategy, management system, resources and processes, to identify areas of strength and weakness and opportunities for improvements and innovations.
ISO 9004 provides a wider focus on quality management than ISO 9001. It addresses the needs and expectations of all relevant interested parties. It also provides guidance for the systematic and continual improvement of your organization’s overall performance.
ISO 9004 can be used alongside ISO 9001 and other management system standards, but can also be used independently.
ISO 9004 is not intended for certification, regulatory or contractual use.
This standard is available in PDF or printed edition.
This standard was published by International Standards Organization (ISO) in May 2008. It identifies and establishes general principles for sustainability in buiding construction. It is based on the concept of sustainable development as it applies to the life cycle of buildings and other construction works, from their inception to the end of life.
ISO 15392:2008 is applicable to buildings and other construction works individually and collectively, as well as to the materials, products, services and processes related to the life cycle of buildings and other construction works.
However this standard does not provide levels (benchmarks) that can serve as the basis for sustainability claims. It is not intended to provide the basis for assessment of organizations or other stakeholders.
This standard is available in printed and PDF edition.
Standard was developed by Technical committee 176 (Quality management and quality assurance), Subcommittee 2 – Quality systems). As a fourth edition it revises previous editions, that span back to 1987, when the original ISO 9001 was published.
ISO 9001:2008 provides clarifications to the existing requirements of ISO 9001:2000 based on eight years’ experience of implementing the standard worldwide and introduces changes intended to improve consistency with the environmental management system standard, ISO 14001:2004.
ISO 9001:2008 specifies requirements for a quality management system where an organization
All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.
Where any requirement(s) of ISO 9001:2008 cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.
Where exclusions are made, claims of conformity to ISO 9001:2008 are not acceptable unless these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the organization’s ability, or responsibility, to provide product that meets customer and applicable statutory and regulatory requirements
All editions and version mentioned below are identical.
If you are from U.S. you can order printed or PDF edition
If you are from outside of U.S. you may order printed edition or PDF edition
If you are interested in trilingual (English, German, French) version, printed edition is available.
AENOR published Spanish language version, which is available as printed or PDF edition.
