Best Practices for Auto Dialer Call Volume Testing Procedure: TDM and VoIP
Published by: Alliance for Telecommunication Industry Solutions / 10/22/2013 / 11 pages
The purpose of these guidelines is for an Auto Dialer user or initiator providing a type of notification service, with the exception of Emergency Notification Systems, to test with their local service provider(s). The test scenario is primarily for TDM and VoIP generated lines. While some wireless numbers may already be included within the database of numbers used by an auto dialer user or initiator, testing of wireless numbers is not within the scope of this document for the following reason: wireless customers are not limited to a static area and may not be within the range area at the time of testing.