TechAmerica TA-HB-0009

Reliability Program Handbook

Published by: TechAmerica, Where the Future Begins (formerly ITAA/GEIA) / 04/01/2013 / 456 pages

This handbook provides “how to” guidance to industry and government for the reliability Activities and
Methods contained in ANSI/GEIA-STD-0009 for developing reliable products and systems, successfully
demonstrating them during test and evaluation, and sustaining them throughout the system/product life

ANSI/GEIA-STD-0009 requires the developers and customer/users working as a team to plan and
implement a reliability program that provides systems/products that satisfy the user’s requirements and
expectations using a systems engineering approach. The four Objectives of ANSI/GEIA-STD-0009 are
listed below:

  • Objective 1: Understand Customer/User Requirements and constraints. The team (developer,
    customer, and user), includes the Activities necessary to ensure that the user’s requirements and
    product needs are fully understood and defined, so that a comprehensive design specification and
    Reliability Program Plan are generated.
  • Objective 2: Design and redesign for reliability. The developer implements a set of engineering
    Activities so that the resulting system/product satisfies the customer’s documented requirements
    and needs.
  • Objective 3: Produce reliable systems/products. The developer performs the Activities that assure
    the customer that the reliability requirements and product needs have been satisfied.
  • Objective 4: Monitor and assess user reliability. The team establishes a closed-loop feedback
    method for continuous monitoring of reliability trends and incorporation of recommended
    improvements (corrective actions).

ANSI/GEIA-STD-0009 and this Handbook define a systematic approach to engineering a system/product,
incorporating best practices that have evolved considerably in recent years.
Figure 1.1-1 shows the four objectives, defined in Section 1.4.2 of ANSI/GEIA-STD-0009, and is a
defense industry example of the interaction of the Objectives, supporting Activities and Methods, and
strategies for reliable system design in the acquisition cycle.

Ordering and availability

This publication is available both in printed and PDF edition.

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